Legal > Privacy Policy

If you have subscribed Star Alliance Newsletters, Star Alliance processes and uses your name, address, phone number, fax number, e-mail address and your specifications regarding country and company name in order to customize the Newsletters for you and to provide you with the Newsletters.

Star Alliance will use and process your personal information to provide you with the Star Alliance Newsletters you subscribe for or transfer your data to Star Alliance Members to use and process your personal information to provide you with Star Alliance Newsletters. Service providers might be used to provide the Star Alliance Newsletters to you. Your telephone number will only be used to verify your address data.

Some of the Star Alliance Members receiving your data or service providers may be located in countries outside of the European Union. Even if such countries do not provide for an adequate level of data protection we will take all reasonable steps to protect the data. In the application form you are asked to provide Star Alliance and the Star Alliance Members with the necessary consent for such use and processing of your data.

Star Alliance or Star Alliance Members will not disclose your personal data to any other third parties. We will treat your personal details with the utmost care and store it securely.

If you no longer wish to receive the Star Alliance Newsletter you can cancel such communication at any time using the link contained in every message or by sending us an e-mail to unsubscribe@staralliance.com or by post to Star Alliance Services GmbH, Frankfurt Airport Center, Main Lobby, 60546 Frankfurt/Main.

We use “cookies” to facilitate the provision of the information that you request. A “cookie” is a small data file transferred by a website to your computer’s hard drive. The Star Alliance Website sends cookies when you use the Star Alliance Website. The cookie(s) we pass to you are anonymous. They do not reveal your personal identity, they will not follow you throughout your travels on the Web, nor do they capture private data. Rather, these cookies may be used to identify your computer to establish a user session and allow our server to correctly provide Star Alliance Website users with the appropriate frames and content. We track the usage of the Star Alliance Members’ website in order to modify it according to our customers' needs. We pay attention to what information is requested and attempt to make it easier to find in the future.

We provide a profile feature to make it easy for you to use our travel planning services. We respect your privacy on the Star Alliance Website and maintain your profile information on servers that are designed to be secure. Star Alliance Members do not authorize any other use of your confidential information.

When you access linked websites, please understand that we do not control the content and are not responsible for the privacy practices of that website. We suggest that you carefully review the privacy policies of each website you visit. This privacy statement does not cover the information practices of those websites linked to the Star Alliance Website. Such other websites may send their own cookies to users, collect data, or solicit personal information.