FAQs > Book and Fly

A. Travellers of all countries have the possibility to travel with the Star Alliance Round the World Fare.

A. The Airfare is valid on the flights of all Star Alliance member carriers, such as Air Canada (AC), bmi (BD), Air China (CA), Shanghai Airlines (FM), Spanair (JK), Adria Airways (JP), Blue 1 (KF), Lufthansa (LH), LOT Polish Airlines (LO), SWISS (LX), EGYPTAIR (MS), ANA (NH), Air New Zealand (NZ), Austrian (OS), Croatia Airlines (OU), Asiana Airlines (OZ), South African Aiways (SA), SAS Scandinavian Airlines (SK/BU), Singapore Airlines (SQ), THAI (TG), Turkish Airlines (TK), TAP Portugal (TP), United (UA) and US Airways (US).

A. The Airfare is valid for Round the World travel to/from countries in South West Pacific, Africa/Middle East, Asia, Europe, North America, South and Central America served by the participating Star Alliance member carrier.

A. You can depart and terminate your travel in the South West Pacific, Africa/Middle East, Asia, Europe, North America, South and Central America, served by the participating Star Alliance member airlines. Your routing has to start and end in the same country.

Your itinerary may reflect travel greater than Round the World provided it is not via the point of origin and still terminates in the country of origin.

Your itinerary must include only one transatlantic and only one transpacific crossing. Such intercontinental sector may be a surface sector provided the mileage for such a land segment is included in the total mileage calculation. In the entire journey not more than one crossing is permitted between Europe, Middle East, Africa and Asia.

A. The Round the World Fare is available in First, Business and Economy Class.

A. A stopover is a stay of 24 hours or more. The Round the World Fare requires in general at least 3 stopovers and permits a maximum of 14 stopovers. The Round the World Special Economy Fare requires at least 3 stopovers and permits a maximum of 5 stopovers.

No more than 3 stopovers are permitted in any one country worldwide, except in the USA where 5 stopovers are allowed.

The Round the World Fare allows only one stopover per city. The maximum number of stopovers within certain regions may be limited.

Further exceptions may apply which have been outlined in the Round the World Terms and Conditions.

A. A transfer is a stop between two flights of less than 24 hours.

Transfers are allowed in any one city. In the country where the trip starts not more than 2 domestic transfers and not more than 2 international transfers are permitted. Unlimited free transfers are permitted at any other point.

Exception:
When travel starts in USA/Canada/Thailand/Norway, not more than 4 domestic transfers and not more than 4 international transfers permitted in the country of origin.
Unlimited free transfers are permitted at any other point.

Further exceptions may apply which have been outlined in the Round the World Terms and Conditions.

A. Yes, surface sectors are permitted. As they are not included in the calculated Round the World Fare, surface sectors are at the expense of the passenger. If such a break in itinerary exceeds 24 hours, it is considered as one stopover.

The mileage for surface sectors must be included in the maximum permitted mileage calculation. The last point of arrival and the first point of departure count together as one stopover. Not more than 5 surface sectors are permitted. Surface sectors und multiple airport cities require a separate coupon.

A. For your Round the World Fare the piece concept applies for the entire journey. Piece concept means 2 pieces per person. Most Star Alliance member airlines allow 32 kg per piece in First and Business class and 23 kg per piece in Economy Class.

A. Just click ‘Save’. You will be given a code with which you can open your saved itinerary at a later time.

A. You can plan an itinerary and save it so that you can finish the planning and booking at a later time. To finish a previously saved itinerary, you have to load it by selecting “Open a saved itinerary” on the first screen of the tool.

A. To make changes to a booking, please call one of our call centres.

Australia: +61 292 535 888 (Domestic landline)
Germany: +49 1805 838044 (EUR 0.14/min from Deutsche Telekom landline network)
Japan: +81 344 551 280 (Domestic landline)
United States: +1 866-900-5018 (USA domestic toll-free)

A. Yes, you must reserve and book all your flights at least 72 hours before your departure. Further rules may apply.

A. The Round the World Fare is consisting of a maximum of 16 flight coupons for the entire journey, including any subsequent rerouting.

Please note that in case your origin and your departure are in the same country but not the same city a total of 15 coupons is permitted.

A. With the Round the World Fare, your travel must last at least 10 days between the first and the last international sector and can last up to 12 months after departure on your first flight. There is an exception for travel originating in Europe. Your journey must last at least 10 days between the first and the last intercontinental sector and can last up to 12 months after departure on your first flight. For passengers originating in Australia, the minimum stay required is seven days.

A. Yes. After you have planned your route and chosen your flights, you can book online directly.

A. Unfortunately this is not possible at this stage. You can re-book flights by phoning our call centre on

Australia: +61 292 535 888 (Domestic landline)
Germany: +49 1805 838044 (EUR 0.14/min from Deutsche Telekom landline network)
Japan: +81 344 551 280 (Domestic landline)
United States: +1 866-900-5018 (USA domestic toll-free)

A. With Book and Fly you can plan and choose your flights yourself. You can test any number of routings and evaluate all the options. You can start planning an itinerary, save it and reload it whenever you like.

Book and Fly puts you at the heart of the booking process. It gives you total control over your travel plans.

A. With the Round the World Fare, the total cost of your journey is determined by the total mileage, the point of sale of your ticket and the class of service, plus applicable fees, taxes and surcharges. There are four possible maximum permitted mileage levels: 26,000 miles (Special Economy only), 29,000 miles, 34,000 miles or 39,000 miles.

Fares apply only if the Round the World ticket is purchased before your departure. The fare must be shown on your ticket.

Certain exceptions may apply.

A. Children (2-11 years old) are charged 75% of the adult fare plus applicable fees, taxes and surcharges and can be booked online. Proof of age is required.

Infant discounts are offered, however online booking of infants is not supported. The first infant (under two years of age) not occupying a seat pays 10% of the adult fare plus fees, taxes and surcharges. Only one infant not occupying a seat is allowed per adult passenger. Infants occupying a seat pay 75% of the adult fare plus applicable fees, taxes and surcharges. Proof of age is required at time of ticketing and check-in. If an infant will reach their second birthday during the trip, they may not travel as an infant and must occupy a seat priced at the child fare for the entire journey.

Children and infants must be accompanied on all sectors in the same cabin by a Star Alliance Round the World Fare adult passenger paying the full Round the World Fare.

A. The payment details entered are used to make the payment during the booking process. The payment process ends when you receive confirmation of payment.

A. You can pay with most credit cards, such as MasterCard, Visa, American Express, Diners, JCB and UATP/Airplus.

A. Yes, the price is final and includes all applicable taxes and surcharges.

A. As well as the confirmation page that is displayed at the final step of the booking process, you’ll receive a confirmation email that contains the details of your booking.

A. Please bring the document specified in the booking process, which will be used for identification for e-ticketing. This might be your credit card or frequent flyer card. Also, please bring your passport and any other travel documents you require such as a visa.

A. No, you don’t need to be a member.

A. Yes. Once you have booked and entered your frequent flyer details in the tool, all flights taken will earn miles for your Star Alliance frequent flyer programme, as well as earn you status points.

A. All personal data is processed and stored according to up-to-date security standards by Star Alliance and its partners. The data transfer between your browser and the Star Alliance system uses a secure and encrypted connection (using SSL and https).

A. In order to issue your Round the World ticket, you will be asked to provide personal information to the ticket issuing Star Alliance member carrier. Please note that the data protection guidelines of the respective Star Alliance member airline apply with respect to collecting, processing, storing, using, and sharing of your personal information. For further information, please contact the ticket issuing Star Alliance member carrier.

If you purchase the Round the World ticket via Star Alliance Book and Fly, your personal information will be collected, processed and stored by our customer service center Deutsche Lufthansa AG. For further information, please visit www.lufthansa.com 

A. Please phone our call centre on

Australia: +61 292 535 888 (Domestic landline)
Germany: +49 1805 838044 (EUR 0.14/min from Deutsche Telekom landline network)
Japan: +81 344 551 280 (Domestic landline)
United States: +1 866-900-5018 (USA domestic toll-free)

A. To find out more, please go to the Round the World Fare product page.